Returns & Exchanges
At COMMENSE, we want you to love your purchase; however, if you are not completely satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure items are unworn, unwashed, and have all original tags attached to be eligible for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the provided return packing slip inside the box.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.